Customer Experience Design for Professionals
presented by Cindy Hohl

March 18, 8:00 to 9:00 am, Topeka & Shawnee Country Public Library
No charge to SME member & guests
Register by March 16

Explore utilization of successful customer service plans to help maximize your ability to attract, retain, and grow your customer base. Learn best practices to build sustainable relationships with your customers.

Grow Your Business with SME
Cindy Hohl is a seasoned marketing professional with a specialization in relationship marketing. In her current role, she leads the efforts of the Customer Experience program at the Topeka and Shawnee County Public Library where the focus is on shifting the customer service model over to a proactive approach to anticipate customer needs and connecting experience to profitability.